Last Modified: March 2019
Personal information is information that can be used to directly or indirectly identify you. Personal information also includes anonymous information that is linked to information that can be used to directly or indirectly identify you. Personal information does not include information that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you
Here is a description of the types of personal information we may collect and how we may use it:
What Personal Information We Collect
Depending on the services you use, we collect different kinds of personal information from or about you.
Legal Basis for Processing
Our collection and processing of personal information is based on the following:
How We Use Your Personal Information
Generally speaking, we use personal information to provide the Goods you have ordered and to further improve and develop our different products and services, to communicate with you, to offer you targeted advertisements and services, and to protect us and our users.
EyeClick collects, processes, and determines how to process your personal information as data controller for the following purposes:
For any of the uses of your data described above that require your prior express consent, note that you may withdraw your consent by approach us at: Privacy@eyeclick.com.
As a global company, EyeClick Corporation has a number of corporate affiliates in different jurisdictions. Each of these affiliates collects, processes and determines how to process your personal information as a data controller to help provide you the products and services you request.
You can remove or reject cookies using your browser or device settings, but in some cases doing so may affect your ability to use our products and services.
We make certain personal information available to strategic partners that work with us to provide our Services and Goods or help us market to customers. Personal information will only be shared by us with these companies in order to process your Orders and provide you with the Goods or improve our products, services, and advertising; it will not be shared with third parties for their own marketing purposes without your prior express consent.
We share personal information with companies that provide services on our behalf, such as shipping and handling companies; carriers; credit card payment services; website hosting; email services; marketing and other promotions; auditing; payment processing; fulfilling customer orders; data analytics; providing customer services and support; conducting customer research and satisfaction surveys; and other services that assist in our Services and selling our Goods and other products. We will only provide these service providers the information they need to perform the applicable service, and they are prohibited from using that information for any other purpose. These companies are obligated to protect your information and may be located wherever we operate.
Corporate Affiliates and Corporate Business Transactions
Legal Compliance and Security
It may be necessary—by law or as a result of legal process, litigation, or requests from public or governmental authorities within or outside your country of residence—for us to disclose personal information. We may also disclose personal information if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
We may also disclose personal information if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our Terms and Conditions, investigate fraud, or protect our operations or users.
We will not sell or otherwise transfer the personally identifiable information you provide to us at our Website to any third parties for their own direct marketing use unless we provide clear notice to you and obtain your explicit consent for your data to be shared in this manner.
We take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date. Depending on where you live, you may have the rights described below.
You have the right to access, correct, or delete the personal information that we collect. You are also entitled to object to or restrict, at any time, the further processing of your personal information. If relevant to you under applicable law, you may also have the right to receive your personal information in a structured and standard format. You may lodge a complaint with the competent data protection authority regarding the processing of your personal information.
To protect the privacy and the security of your personal information, we may request information from you to enable us to confirm your identity and right to access such information, as well as to search for and provide you with the personal information we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal information that we maintain.
You may choose not to provide us with certain device analytics information, relating to hardware and software (as further detailed above), which is anonymous in principal, by disabling the Services connection with our server. Please note that doing so may negatively impact your experience using the Services, as some features and functionalities on our Services may not work properly. In addition, by choosing to do so, you will not get any new updates, patches and new versions of the Services.
You can opt-out of receiving marketing communications by modifying your preferences in the User Account or by modifying your email or SMS subscriptions by clicking on the unsubscribe link or following the opt-out instructions included in the message. Alternatively, you can contact us using the contact details below.
You may approach us at: Privacy@eyeclick.com to exercise your rights. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days.
California Privacy Rights
If you are a California resident, California law permits you to request information regarding the disclosure of your personal information to third parties for the third parties’ direct marketing purposes. To make such a request, please approach us
Please approach us at: Privacy@eyeclick.com to close your account in relation to the following uses of your personal information:
If you close your account, we have no obligation to retain your information, and we may delete any or all of your information without liability. We may retain, however, information related to you if we believe it may be necessary to prevent fraud or future abuse, if required by law, or for legitimate purposes, such as analysis of non-personal information, account recovery, auditing our records, or enforcing our rights and obligations under our agreements.
It is important that you take precautions to protect against unauthorized access to your EyeClick User Account credentials, and computers or other devices. If you feel that the security of your User Account or personal information has been compromised, please immediately approach us
EyeClick safeguards the security of the data you send us with physical, electronic, and managerial procedures, taking into consideration the state of the art, the costs of implementation and the nature, scope, context
We will retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy
We do not knowingly collect, use, or disclose information from children under 16. If we learn that we have collected the personal information of a child under 16—or the equivalent minimum age depending on the jurisdiction, such as 13 in the United States—we will take steps to delete the information as soon as possible. Please immediately approach us
If you are a California resident under the age of 18, and you are a registered user of our Services, California law permits you to request and obtain removal of content or information you have publicly posted. To make such a request, please approach us
When we share your personal information with our partners, EyeClick-affiliated companies, and service providers, your personal information may be transferred to and/or made accessible from countries out of the European Economic Area (“EU/EEA”) which in some cases may have a lower level of protection than that within the EU/EEA. When transferring personal data to countries outside the EU/EEA, to jurisdictions that did not receive an adequacy decision by the European Commission we will enter into model contractual clauses as adopted by the European Commission to ensure a sufficient level of protection for your personal information, or rely on alternative legal bases such as the Privacy Shield, where applicable, or binding corporate rules where our partners or service providers have adopted such internal policies approved by European data protection authorities.
Last Modified: March 2019
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